When the new system fails, volunteers are on the front line
By JAMES GARRETT, Reporter, RNANews24.ieRTE.ieThis article was published on the 17th October 2016.RTE has been a long time supporter of the Health Service Executive.
We have supported them since day one.
We’ve been a supporter of them from the day we set up RTE, our first radio station in the Republic, to the moment we left.
We know this is a challenging time.
It will be tough to put things back the way they were.
It’s difficult for anyone who cares about the public service to sit on the sidelines and do nothing, because that is what they have been doing for the past four years.
But as we move forward with the new arrangements, we know that people have been taking part in the programme, and we’ve heard the stories of their experience.
We are committed to supporting them and working with them.
The new system, called the Care Quality Improvement Programme, is a collaborative, cost-effective and holistic approach to improving the health of people with chronic conditions.
This week, we are launching a nationwide pilot programme with Health and Social Care Minister Paschal Donohoe and Health Minister Simon Coveney to assess the pilot, to see if it is the best way to provide the services that are being requested.
The pilot is already under way.
It is designed to test the new health care model.
If the pilot proves to be effective, we will use the proceeds from the sales of a range of products to support the delivery of care, such as in-home and social care.
The key issues for people in need of help will be:How are they feeling about their health?
What’s happening to their life?
What can they expect from the care system?
What are the options available to them?
What would be the outcomes if they did get care?
As we enter into the pilot phase, we want to hear from you, our listeners, to get your feedback.
We want to know what you want to see and learn from the new approach.
This will help us understand what you’re most concerned about.
What are you waiting for?
The new system is here, and it’s time to get on with it.
We need your help to make sure it is a success.
Ruthanna and Jim, from Dun Laoghaire, Co Dublin, are waiting for their medical condition to improve.RUTHANNA: We are both very ill.
Weve had all our tests done, but we cant take care of ourselves.
We cant go to the doctor.
We cannot afford to go to our GP, because the cost is too high.
Weve been going to the doctors in Dun Laaghaire, and they cant see us.
We want to go there.
Theres no one there to help us.
It would be so good if there was a GP clinic there to see us, to treat us.
We can see how it looks.
Its a big room.
I am sitting in a chair, and there is no one to see me.
I need someone to look after me.
Its just me.
It has been three months since I went there.
Jim has been in hospital for the last three weeks.
Jim says that we cant be in hospital, we cant see our doctor, we cannot go home.
He wants us to go back to Dun Laghaire, but it doesnt seem to be possible.
We need a private hospital, a GP, or a private clinic.
What is the next step?
There are lots of options, so I want to get help.
The more I talk to people, the more theyre saying, well just stay here.
Theyre not interested in going to Dun laoghaire.
They arent interested in being treated there.
Ive had to have a bit of a breakdown.
The last few days, I cant stand up straight, I have to go down stairs.
There arent any appointments to make, no doctors to see.
It seems like theres no point in getting help.
I dont want to be sick, I want theres help.
How do I get help?
Theres lots of different options.
We dont have any choice, we dont have a choice.
Theresa has been waiting for her cancer to improve, but she has not been able to.
She needs a tumour to die, and she needs a new type of treatment.
Theresa is a teacher at the St Patrick’s School in Dun laaghaire.
Theres a lot of pressure on me.
There is no time to waste, and I need help.
It needs to happen fast, but I have got to wait.
What are my options?
There isnt one, so we dont know what to do.
We can’t go home, but there are no options.
I have no choice.
I want help.
The whole community in Dunlaoghaire is waiting